In the e-commerce space, precise forecasting is often the difference between a successful company and one that struggles to meet quarterly numbers. For Walker Edison, having an inaccurate forecast means much more, as stockouts and delays lead to lower customer satisfaction scores.
Before moving to demand forecasting software, the company relied heavily on spreadsheets to manage its extensive SKU catalog. However, the process became tedious, and accuracy dwindled as the organization increased its product offering.
